Shipping:

Shipping within the United States is free. For orders shipped outside the USA there is a nominal charge to partially offset the high cost of international postage. The international shipping charge varies by country and the number of StringWeavers ordered. Your shipping charge is calculated when you check out. Most orders are shipped within one business day from California. All shipping is through the United States Postal Service. A USPS Tracking Number is automatically emailed to you when your shipping label is generated. Check your spam folder if you don’t see this email.

NOTE: Due to regulations enacted July 1, 2021 regarding Value Added Tax (VAT) collection and payment, it has become too costly for small businesses in the U.S. to sell goods in the United Kingdom and the European Union.  Therefore we must suspend all sales to the UK and EU countries until further notice.  Please contact StringWeavers if you have any questions regarding this policy.

Warranty:

If you are not satisfied with your StringWeaver return it within 30 days of receipt for a full refund of the purchase price. Buyer is responsible for the return postage. There is a one year warranty against breakage in normal use. Contact StringWeavers before returning any tools.

Privacy:

Your personal information is used ONLY to process your order. It is not shared with any other party without your explicit permission.

About StringWeavers:

All StringWeavers are entirely manufactured in El Cerrito, California and are sold exclusively through the StringWeavers.com website.